Privacy Policy

Last updated: 1 October 2026

This policy explains how Kidling (“we”) handles personal data when you use the Kidling app and kidlingrhymes.com, in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Information we collect

• Parent account details: mobile number (verified by OTP), and optionally a display name, email address and preferred language.
• Usage information: videos watched, watch history, favourites, and basic device and app information used to run and improve the Service.
• Payment information: plan purchased, amount, date and Razorpay order and payment IDs. Card, UPI and bank details are handled by Razorpay and are never stored by us.
• Support messages you send us.

2. Children

Accounts are created by parents. We do not ask children for their name, photo, location or any other personal information, and children cannot make purchases — payments sit behind a parent gate. We do not show behavioural advertising to children.

3. How we use information

• To sign you in and keep your account secure.
• To activate and manage your Premium plan and keep payment records.
• To remember favourites and history and to improve our content.
• To respond to support requests and send service messages (such as payment confirmations).

We do not sell your personal data.

4. Sharing

We share data only with service providers who help us run Kidling — Razorpay (payments), Google Firebase (sign-in), and our cloud hosting and storage providers — and only as needed for those services, or when required by law.

5. Retention and deletion

We keep account data while your account is active. You can ask us to delete your account at any time by writing to kidlingrhymes@gmail.com; we will delete it within 30 days, except payment records we must keep under tax law.

6. Security

Data is sent over encrypted connections (HTTPS) and access is restricted to authorised staff.

7. Your rights

You may access, correct or delete your data, or withdraw consent, by contacting us. You can also raise a grievance with our Grievance Officer at kidlingrhymes@gmail.com.

8. Changes

We will post any changes on this page and update the date above.

9. Contact

Email kidlingrhymes@gmail.com or use our contact form.